Cottage Grove Auto Repair

(651) 528-6226
Mon - Fri: 7:00 AM - 5:00 PM
5

A co-worker told me about honest-1 auto care in Cottagegrove. They were able to get me a lower quote then another mechanic and they found something that didn't need to be repaired. Over all, they saved me a ton of money. I felt like they cared more about me than making a profit. I will go back there for all my car repairs going forward.

5

Super friendly and fast. They really watch out for you and what repairs need to be done. I went in thinking I needed a really expensive repair but they found it wasn’t necessary and fixed my issue for way less. They do a good job of communicating.

1

I brought my car in to have the defrost looked at. I was promised that only a diagnostic test would be done until I was spoken to. I came back to discuss further with the manager and found half of my dashboard lying in my front seat. My dash is NOT put together like it was when I left it. I was treated like I didn't know what I was talking about and now there is a ticking noise by the steering wheel when I start my car.

1

I brought my Chevy Aveo on the 24th to have them figure out why my car wouldn't shift gears, thinking it was a transmission issue. After paying for their diagnostic service, they decided the best course of action was to replace my intake temperature sensor, my timing belt and water pump, my camshaft position sensor and flush my radiator. Spent $2391 for all these services. I took it home and for a day it was working fine, although my car sounded louder than usual. The next day all my warning lights came back on and my car started stalling while driving down the road. Now that I've given them my entire savings to fix my vehicle and the problem is still there, I looked on google for anyone having the same issue. Many people with the same issue said that replacing the coil pack fixed it. So I went to Autozone and purchased new wires, spark plugs and a new coil pack for $100 and put them all in, which is where I noticed that my air filter housing was cracked and unsealed and was most definitely NOT like that when I first brought it to them and explains why my engine was stalling and why my car was so loud revving up. Now it's being held shut with duct tape while I wait for a replacement. So that to me means I wasted money on their diagnostic service for them to not notice something so obvious ( I mean, they didn't identify the problem in the first place anyway) or their mechanic broke it and just didn't say anything. Took it back out for a test drive and it drives like a champ again with no warning lights coming back on (at least not yet.) So for $100 in parts, I could've fixed the problem myself instead of coughing up $2391 for services that didn't even fix my problem. To me it seems like they just went with the most expensive services they could come up with to "fix" my problem. To say I feel cheated and downright foolish is an understatement. Will not be utilizing Honest-1's services in the future and if you care about your money/car, I'd advise you to look elsewhere.

5

These guys are always 10x as courteous as any other repair shop or dealership I have worked with. I appreciate that they consult with me before performing repairs, and are upfront about the cost and what needs to be done vs what can wait.

1

Got a quote 3 times as much as any other place. Very Rude. Answered all my questions with a bad attitude. Some short fat guy with a bad mustache.

5

Isaac is the reason for this five star review. He explained to me what is going on with my tires and did so in a way that didn’t make me feel entirely incompetent, which is a rarity when bringing my car in to any shop! The way you talk to people matters and this guy deserves a raise for how well he does it. Thanks, Isaac.

1

Don't go there. Mean and rude.

5

Very good experiences so far

Hi Raymond- thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care Cottage Grove
5

Our car was making loud weird noises and they were able to fix it in decent time.

Thank you for your kind words and for trusting us with your vehicle Lindsey!

- Honest-1 Auto Care Cottage Grove
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