Cottage Grove Auto Repair

(651) 528-6226updated hours:
Mon - Fri: 7:00 AM - 5:00 PM
5

I'm not sure what to think of this place. I came and for them to fix my vibration problem. I paid for a diagnostic and everything they recommended. And the problem was never fixed. Also the report I was sent barely explained what was wrong. I feel like iv been ripped off out of $1,000 dollars. I'm not sure if I will go back to this place. I'm very upset cuz my car has the same problem it had before I got all these repairs done.

1

I wanted the shop to tell me exactly why my car was vibrating at high speeds. I paid for everything the recommended and I still have a vibration issue. I came back the next day and they said it has to be my tires are had. I had just bought some used tires that looked decent. I highly doubt the tires are that much of the problem. I believe they didn't tell me exactly what was wrong. They blame the problem on my tires when I came back the next day. I paid over $1,000 for my car to ride the same way it did before I went to the shop. It was a very upsetting rip off. I will never trust Honest 1 again. Unless they call me and at minimum tell me exactly what is causing the vibrations. I do believe they should now be fixing my issues for free since they claim a 100% satisfaction guarantee, I'm not Satisfied at all.

1

I wanted the shop to tell me exactly why my car was vibrating at high speeds. I paid for everything the recommended and I still have a vibration issue. I came back the next day and they said it has to be my tires are had. I had just bought some used tires that looked decent. I highly doubt the tires are that much of the problem. I believe they didn't tell me exactly what was wrong. I have the same problem I had before I came into the shop. 100% satisfaction guarantee is a big lie. They didn't offer to do anything or at least take a look at the car again to see what is really wrong. they just said oh u need new tires. they blame it on my tires.

4

I would have no problem leaving my truck in there hands again. I wanted them to set the timing and it turns out my distributor was faulty. He cut my diagnostic estimate by 1/3 even though he did his part. I bought a distributor and installed it myself and was happily on my way . Just good honest people

5

These guys were fast, friendly, and professional. Had my brakes done. Ball joint replaced. Exhaust resonator and pipe swapped out. Couldn't be happier with the service. Won't be taking my cars anywhere else as long as we live in the Grove. Thank you!

5

They've done great work maintaining routine maintenance on my Subaru. Give good competitive quotes for labor and their techs have good attention to detail.

5

Good work, great price, fast service

5

Chris and Matthew picked up my car because Of the virus. They fixed what was wrong and then checked everything over for me. I trust them and I know when I get my car back it will be fixed. I have been going to Honest a1 for five years. Would not take it to anyone else. Thank you Chris and Matthew for picking up my car, fixing it and bringing it back. Stay safe. Okay I have to thank Terry for working on my car. Thanks for explaining problem.

5

They’ve always been super upfront, quick and have never attempted to overcharge

5

And they give you loaner cars. Great place!

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