Cottage Grove Auto Repair

(651) 318-3073
Mon - Fri: 7:00 AM - 5:00 PM
5

Hi, my husband and I are still new to the area, and we are late writing this review since they helped us back in July. But we still wanted to post what a great job these mechanics did to help us with our car. They were willing to tackle problems we had with our engine cylinders misfiring.. a fix, that a different Honest-1 location had quoted we would need a total engine replacement costing us over $12,000. These guys at Cottage Grove helped resolve the issues at a fraction of the cost quoted elsewhere. Chris was very helpful and the team did everything they could do get it done punctually. Very dependable mechanics with honest feedback. - Lisa and Kenny

Hi Lisa- We really appreciate your 5 star review and for supporting our small family business! Thank you! We'll be her next time you need service!

- Honest-1 Auto Care Cottage Grove
1

I won’t be returning. They are way to expensive and not that honest either. They wanted me to pay 75 dollars to clean some oil off to see where my oil leak was coming from. Took it to my mechanic who will now be doing my oil changes for me due to what he saw they did. They topped nothing off. Charged me 74 bucks and that was with a 15 dollar coupon. My mechanic knew right away that I needed a gasket which he ordered and did for me. Plus they put a small air filter in that probably cost them a buck. Cheapest one u could ever imagine. So got that changed out. No , will never go back Not friendly either.

Hi Jodi- if you have a mechanic why were you here for your last four oil changes? We don't guess on repairs or where oil leaks may or may not be coming from- that is why we do a degrease and dye service to determine exactly where the leak or leaks are coming from so we can fix you car right the first time and save you money over the long run. We stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Does your "mechanic" do this for you? Thank you again for your feedback and have a great day!

- Honest-1 Auto Care Cottage Grove
1

My car was dying while driving and killing the battery. I had it towed to honest 1 with a DEAD BATTERY, 3 different times within a few weeks, and Everytime they charged me for diagnostics as well as repairing a few things that didn't help. I took it to a dealership, they immediately tested the alternator and found it to be the problem. I was pretty shocked and disappointed that I spent over $3k here and they never thought to test the alternator. Also, The prices actually turned out to be higher than the dealership that fixed it surprisingly.

Hi Myk- thank you for following up on your wife's review to again lie about us online about your vehicle repairs. You brought us your 15 year old luxury foreign car with 200k miles for several visits. On 8/3 you brought us your car "Driveability Concern- Concern? = Vehicle Has Lost Power Twice Going Down Road. Vehicle Will Be Running But Not Accelerate. Conditions? = Last Service? =Changed oil for oil control valve codes. if problem persists teardown will be needed" On 8/7 you brought it back for a leaking coolant hose- a completely unrelated issue. On 8/8 you brought it back for "Driveability Concern- Concern? = Vehicle Stalled. after loosing all Power. Conditions? = Last Service? = All Indicators point to cam and crank sensor, however vehicle is operating properly at this time so unable to verify." Not once did you indicate your car wouldn't start properly or you had any electrical issues whatsoever. Your vehicle would not start with a "DEAD BATTERY" and wouldn't run for more than a couple miles with a failed alternator. So good luck with whoever gets your future business. We look forward to never seeing you again.

- Honest-1 Auto Care Cottage Grove
1

Somehow they always seem to suggest that I need new breakpads, rotors, and air filters even if my husband replaced them a month earlier. Also, you have to remember if your repairs/parts are under their warranty still because they won't always tell you.

Hi Mykifa- Thank you for taking the time to leave us feedback. We recommended brake pads, rotors, and filters on 5/3/23. You have been here for service three times since then and not once did we recommend these items again as they were taken care of already. We're not sure why you feel the need to lie to the internet about this. We are a small family business and hold ourselves to the highest level of integrity in how we treat our customers and we do expect the same courtesy in return. We understand you might not be happy that your vehicle needs repairs but it's not uncommon for a 15 year old luxury foreign car with 200k miles to need regular repairs to operate safely and reliably. We stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Thank you again for your feedback and have a great day!

- Honest-1 Auto Care Cottage Grove
5

This is the only mechanic shop I trust, and I have gone to many over years, in search of exactly that.

Hi Roberta- Thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care Cottage Grove
2

My car had an issue....they charged me twice for diagnostic without even figuring out the problem and I dont even know if they did what they said they did... I gave an extra star because they are curteous!

Hi Kat- thank you for taking the time to provide us feedback and for the extra star for courtesy! We appreciate you trusting us with your vehicle. We advised you that your extended warranty company requires us to disassemble your engine to find the root cause of your engine issues. They won't cover your engine issues until this is completed and may not cover the repair or teardown so we require you to authorize and pay for our labor in the event the repair isn't covered. We're happy to help you out and if you decide to proceed with your engine repairs we're here for you. Thank you again for your feedback and have a great day!

- Honest-1 Auto Care Cottage Grove
4

First time in with the vehicle. Everything seemed to go fine. Based on years's past experience, I will be happy to continue using Honest 1 services. Thank you.

Thank you so much for your kind words and for supporting our small family business! We’ll do our best to deliver a 5 star experience next time!

- Honest-1 Auto Care Cottage Grove
5

Hi Kathy- We really appreciate your 5 star rating and for supporting our small family business! Thank you!

- Honest-1 Auto Care Cottage Grove
1

Hi Robert- It's not uncommon for a 10 year old vehicle with 150k miles to need brake and suspension repairs to get back to driving correctly. If you decide you get your repairs completed we'll be here for you and we back up our work with 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Thank you again for your feedback and have a great day!

- Honest-1 Auto Care Cottage Grove
5

Hi Amanda- We really appreciate your 5 star rating and for supporting our small family business! Thank you!

- Honest-1 Auto Care Cottage Grove
Honest-1 Auto Care Cottage Grove is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Cottage Grove (651) 528-6226 if you have any issues in accessing any area of our website.