Cottage Grove Auto Repair

(651) 318-3073
Mon - Fri: 7:00 AM - 5:00 PM
1

Honest? 🤣. They charged customer way too much. I got a minor thing done, approximate quote was $60, when it was done, the total came up to $120, i asked them why was it this much, the dude just responded, the system charge this much. So i did another test: I asked them about what is the cost to replace battery, the dude said $400 + tax, More expensive than replacing 2 new tire? I was laughing on tje inside. They should change the name to "Scam-1 auto care." Never again, hope this place went bankrupt. Here's fun fact go look how they responded to others 1 stars reviews. It shows that they aren't professional. Bunch of adults with teenagers mentality.

We don't have any record of talking to you or seeing your vehicle as we can't identify you by your user name. We firmly stand behind our prices and in most cases can meet or beat any apples to apples competitor quotes. We stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. We would like to address your concerns and work for a satisfactory resolution. Please contact Nick at (651) 528-6226 at your earliest convenience. Thank you and have a great day!

- Honest-1 Auto Care Cottage Grove
5

Hi Paul- We really appreciate your 5 star rating and for supporting our small family business! Thank you!

- Honest-1 Auto Care Cottage Grove
1

Make sure you check all your necessary caps with this place. They left off my wiper fluid cap and my oil cap and I had to go get my own.

Hi Matt- We’re very sorry our service didn’t live up to your expectations. We offer a 3 year/36,000 mile warranty and if we made any mistakes we'll absolutely correct them! We would like to address your concerns and work for a satisfactory resolution. Please contact Nick at (651) 528-6226 at your earliest convenience. Thank you and have a great day!

- Honest-1 Auto Care Cottage Grove
5

These guys are awesome. They always get me in right away and are always a fair price

Hi Brandon- We really appreciate your 5 star review and for trusting us with your vehicle! Thank you!

- Honest-1 Auto Care Cottage Grove
5

Great service from CG honest 1! I had hit a pole in the ice and my car was leaking, not only did they find the leak and patch it they fixed part of the bumper that was caved in! 10/10 service would recommend!

Hi Andrew- Thank you so much for the 5 star review and for supporting our small family business! We'll be here for you next time you need service!

- Honest-1 Auto Care Cottage Grove
1

My rims are scratched to hell, and I know they weren't like that before I brought it in because I put air in a few days before.

Hi Andrew- We’re very sorry our service didn’t live up to your expectations. We offer a 3 year/36,000 mile warranty and if we made any mistakes we'll absolutely correct them! We've been trying to reach you as we took pictures of your rims before we worked on your vehicle and the damage was already there. Please contact Nick at (651) 528-6226 at your earliest convenience. Thank you and have a great day!

- Honest-1 Auto Care Cottage Grove
1

Came in for a radiator flush and a reservoir clean $280 bucks. They told me I had a blown head gasket when there’s tranny fluid mixed in with my coolant?? Anyways drove.25 miles home and parked it. Came out today to look under the hood just to find the radiator cap was half way on, battery strap wasn’t on after they had to remove to get to the reservoir and a new dent in my door. Not pleased with their service. Over priced and false diagnostic. Will not be returning.

Hi Nick- We’re very sorry our service didn’t live up to your expectations. We didn't tell you hour head gasket was bad- we advised you that your coolant was contaminated with oil but further testing would be needed to determine the cause, which you declined. We offer a 3 year/36,000 mile warranty and if we made any mistakes we'll absolutely correct them! We would like to address your concerns and work for a satisfactory resolution. Please contact Chris at (651) 528-6226 at your earliest convenience. Thank you and have a great day!

- Honest-1 Auto Care Cottage Grove
5

Courteous and informative service!

Hi Sandy- Thank you so much for your kind words and for trusting us with your vehicle!

- Honest-1 Auto Care Cottage Grove
5

If you want an amazing experience with customer service and support look no further than Chris and the team at Honest Auto 1 Care Cottage Grove. These guys are truly amazing! Thank you so very much for helping my Wife and I with our new Addition! Thank you Chris and Team!

Hi Jeff- We really appreciate your kind words and for supporting our small family business! Thank you!

- Honest-1 Auto Care Cottage Grove
1

Called to get a price on changing my front brakes and the guy I spoke with on the phone insisted they do a diagnostic on my truck to assess the problem and charge me a diagnostic fee and I proceeded to tell him there's no need in a diagnostic because I am mechanically inclined and know what's wrong with my truck I just didn't have the tools or the time to do it myself and still proceeded to tell me like I'm a idiot that they have to do the diagnostic no you don't so needless to say I took my business else where I don't appreciate being talked to like I'm a idiot and someone being persistent on charging me something that is not needed when I know the problem all I need from them is for them to use their tools to fix what I say is wrong with my vehicle

Thank you for giving us a call and for taking time to leave us feedback. We’re always happy to give quotes over the phone for standard menu services. We firmly stand behind our prices and in most cases can meet or beat any apples to apples competitor quotes. Unfortunately, unless we can actually see the vehicle and determine the root cause of the problem we can’t give out a quote. You wouldn’t be happy if we quoted you a figure and it ended up being more expensive to fix the problem, would you? We pride ourselves in doing things right the first time so you don’t waste any time or money. Once we can see the vehicle we can give a to the penny quote for services needed. Additionally, we stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Thank you and have a great day!

- Honest-1 Auto Care Cottage Grove
Honest-1 Auto Care Cottage Grove is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Cottage Grove (651) 528-6226 if you have any issues in accessing any area of our website.