5 3/19/2019

I brought in my vehicle and they called me that same morning with the issue and price for the problem I brought my truck in for. They also alerted me to another problem that another garage said they couldn't find/fix the problem. They gave me a fair quote and had it ready that afternoon. They staff was nice about explaining me the problem and cost and never pressured me to get any of the work done. I told the staff that I will now be bringing all my business to Honest-1 Auto!!! Thanks guys!

5 3/4/2019

Excellent service. Thank you.

5 2/6/2019

Everything was great! I was able to get an appointment for an oil change and tire rotation same day and they had a coupon for the service as well. They even checked to make sure there were no outstanding recalls for my vehicle. I was in and out. I will be back.

5 2/2/2019

I was very happy with the great customer service I received. Chris at the front desk was friendly and patient with my asking questions- some several times- and explained everything clearly. I was told up front what the cost would be and there was no "surprise charges" that I have had at other garages.

4.5 1/19/2019

A very through examination of my truck was appreciated

4.5 12/27/2018

Wanted to recognize Chris Bauer for his exceptional honest straight forward service during my recent visit. Chris went out of his way to make sure my vehicle was taken care and not exposed to more risk through driving it with a substantial oil leak that it was determined to be part of a factory recall.

5 12/21/2018

Outstanding professional customer service and quality workmanship.

5 12/14/2018

I appreciated the openness and honesty with which a communication misunderstanding was recently handled and I would highly recommend Honest A1 because of it. I took a vehicle in for a front end alignment after new tire installation at Costco. The car pulled left and I had poor tire wear on previous set. When I picked up car I was charged for 4 wheel alignment and I was told that the rear wheels were also sorely in need of alignment. I had not been contacted prior to the rear alignment and informed of what would be a 30 dollar upcharge for service performed. I inquired as to why this occured (not contacted before hand) I was informed that a conversation was supposed to take place when I dropped car off that mentioned possibility of rear alignment as well if necessary. This did not take place but as we talked it was made right and I felt fairly dealt with and I would gladly return for future service on other vehicles. Communicate clearly and openly on what service you want and you will be justly dealt with. Technicians did a great job. I will be back.

4.5 12/3/2018

I find the staff helpful & friendly. They explain any issues with the estimated cost. I never feel pressured. I am very pleased with their work and their service.

5 10/10/2018

I had already had my issue diagnosed elsewhere, so I told H1 what I wanted them to do. He called me an hour later saying it was misdiagnosed and needed something completely different - and 5x more money. Yes it cost me more than planned, but I would have wasted $200 and still had the problem if they wouldn't have checked it out first. They had it fixed quickly, and it runs like a new car.

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